Michael W. Eder

Work Experience

Tech Lead Staff Engineer / Commerce & Identity, Aug. 2019 - Current

  • Tech lead for excavate team that migrated 300k+ BNET accounts, games, and wallets to STEAM.
  • Lead Golang language migration effort for E-Commerce team.
  • Provide end-to-end gRPC and REST microservice implementations.
  • Work closely with in-house and contract engineers to promote development and engineering best practices.

SRE Lead / Live Engineering, Apr. 2019 - Aug. 2019

  • Lead team of 8 local and remote engineers from various backgrounds.
  • Troubleshoot and resolve player impacting issues in Production.
  • Support game team integration into BNET platform.
  • Define and monitor SLI’s and SLO’s for platform services.
  • Identify service performance optimizations.
  • Total cost of ownership reductions through improving AWS resource utilization.
  • Present regular platform performance reports to leadership.
  • Ongoing contributions to platform language migration from Python to Golang.

Software Engineer / Core Engineering, Feb. 2017 - Apr. 2019

  • AWS architecture solutions implementation and usage governance.
  • Architect and operate sharded service infrastructure and 1000+ node ECS clusters.
  • Built, maintained and supported Python services that make up the BNET API.
  • Apply NewRelic instrumentation to stacks of Python, NodeJS, and Java applications.
  • Primary development contributions to API key system, client messaging/MOTD, event logging and publishing systems.
  • Maintain and bug fix common core library while supporting feature integration teams.
  • Migrated platform deployment from monolithic EC2 instances to Docker/ECS micro services, based on common core library.
  • Designed and built high volume Fluentd, Elasticsearch and Kibana logging solution.

Tools Administrator, Zenimax Online Studios Apr. 2016 - Feb. 2017

  • Live Operations monitoring, alerting tools integration and development.
  • ServiceNow administration, customization and development.
  • Slack integration and bot development.
  • Technical lead for migration from ServiceNow to ChangeGear ticketing systems.

System Administrator, Zenimax Online Studios Aug. 2014 - Apr. 2016

Operations and Development support for various game studios within the Bethesda/Zenimax Media umbrella.

  • Run and monitor game builds - AntHill Pro, Jenkins CI, and Team City.
  • Investigate failed builds, escalate to game engineers as necessary.
  • Deploy approved builds to datacenter and AWS.
  • Infrastructure maintenance and vendor support coordination.
  • Apply updates to virtual hosts and patch server operating systems.
  • Server configuration management via Chef.
  • Monitoring health of various environments and infrastructure via Graphite and Grafana.
  • Splunk for exploit investigations, error finding/log diving.
  • Update and improve tools used in the NOC such as Geckoboard widgets, Shinken configurations and ServiceNow dashboards.
  • Contribute to knowledge base and documentation in Confluence.


  • AWS Solutions Architect Associate 2019


  • Mount Saint Joseph High School 2004
  • CCBC Catonsville - Associates Degree Automotive Engineering 2006

Game Credits

  • Rage 2 (2019) Engineering Team
  • Fallout 76 (2018) Engineering Team
  • Prey: Mooncrash (2018) Engineering Team
  • Dishonored: Death of the Outsider (2017) Engineering Team
  • The Evil Within 2 (2017) Engineering Team
  • Prey (2017) Engineering Team
  • The Elder Scrolls: Legends - Heroes of Skyrim (2017) Operations Systems Admins
  • The Elder Scrolls Online: Morrowind (2017) Engineering Team
  • Quake: Champions (Early Access Edition) (2017) Operations Systems Admins
  • Dishonored 2 (2016) Tools Admin
  • DOOM (2016) Live Operations Systems Admins
  • The Elder Scrolls V: Skyrim - Special Edition (2016) Tools Admin
  • Fallout 4 (2015) Operations Systems Admins

MobyGames Profile